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KMID : 1134120200230050542
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Journal of Breast Cancer
2020 Volume.23 No. 5 p.542 ~ p.552
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Patient Perception of Telehealth Services for Breast and Gynecologic Oncology Care during the COVID-19 Pandemic: A Single Center Survey-based Study
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Zimmerman Brittney S.
Seidman Danielle
Berger Natalie
Cascetta Krystal P.
Nezolosky Michelle
Trlica Kara
Ryncarz Alisa
Keeton Caitlin
Moshier Erin
Tiersten Amy
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Abstract
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Prior to the coronavirus disease 2019 (COVID-19) pandemic, telehealth was rarely utilized for oncologic care in metropolitan areas. Our large New York City based outpatient breast/gynecologic cancer clinic administered an 18-question survey to patients from March to June 2020, to assess the perceptions of the utility of telehealth medicine. Of the 622 patients, 215 (35%) completed the survey, and of the 215 respondents, 74 (35%) had participated in a telehealth visit. We evaluated the use of telehealth services using the validated Service User Technology Acceptability Questionnaire. Sixty-eight patients (92%) reported that telehealth services saved them time, 54 (73%) reported telehealth increased access to care, and 58 (82%) reported telehealth improved their health. Overall, 67 (92%) of patients expressed satisfaction with the use of telehealth services for oncologic care during the COVID-19 pandemic. Telehealth services should be carefully adopted as an addition to in-person clinical care of patients with cancer.
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KEYWORD
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Breast neoplasms, Coronavirus, Quality of life, Telemedicine
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